Consumer Cellular's Knoxville retail store is located at the intersection of Morrell Rd & Kingston Pike at 206 Morrell Rd., Knoxville, TN 37919; image submitted

KNOXVILLE - While many wireless providers continue to rationalize their retail footprints, Consumer Cellular continues to move in the opposite direction. The company will open 4 more company-owned retail stores across four states in June alone, bringing its total to 100 stores operating across 33 states. The company plans to reach 120 retail locations by year’s end.

While many wireless providers continue to rationalize their retail footprints, Consumer Cellular continues to move in the opposite direction. The company will open 4 more company-owned retail stores across four states in June alone, bringing its total to 100 stores operating across 33 states. The company plans to reach 120 retail locations by year’s end.

Its new Knoxville location recently opened on Thursday, June 11, and is the wireless company's second store in Tennessee.

Consumer Cellular leads the industry with #1 Network Coverage and #1 Customer Satisfaction from ACSI, plus #1 Customer Service from USA TODAY.

“At a time when much of the industry is racing toward automation and AI-driven service, we believe there’s still enormous value in RI — Real Intelligence — real people helping real customers make smart decisions in real communities,” said Consumer Cellular CEO Ed Evans. “Our continued retail expansion reflects that belief. Technology plays an important role, but nothing replaces sitting down with someone, understanding what they actually need, and helping them save money in a way that feels personal and transparent.”

In just a few years, Consumer Cellular has rapidly scaled its standalone retail presence while maintaining its focus on American customers over 50 and a 100% U.S.-based customer service model — a notable contrast in a category where other carriers are reducing physical locations and automating customer interactions.

Mays retail expansion includes:
• Two stores opened June 4, June 4: Tyler, TX and Louisville, KY
• One store opened June 11: Knoxville, TN
• One store opening June 18: Salem, OR

Notably, this month marks:
• Consumer Cellular’s first-ever store in Kentucky
• Its second store in Tennessee
• It's fourth store in Texas
• Its sixth store in Oregon

Learn more about Consumer Cellular at www.ConsumerCellular.com