Sitel Group® immediately hiring 200 positions at virtual hiring event

KNOXVILLE — Sitel Group®, a global leader in end-to-end customer experience (CX) products and solutions, is hiring more than 200 customer service representatives to support new business and client growth across the Southeast region.

The online hiring event, which is in partnership with the Tennessee Department of Labor, will take place from 9:30 a.m. to 12:30 p.m. on December 10th, where attendees will have the opportunity to virtually meet with the site team, explore the various employment opportunities and participate in open interviews.

Sitel employees have access to numerous career opportunities and advancement as the organization continues to experience a surge in business activity in the region.



“This year has presented unique challenges for us all, but that has not changed Sitel’s commitment to supporting our local communities with flexible employment opportunities,” said David Rogers, Senior Director of Site Operations. “We continue to welcome new members to our growing team of customer experience professionals, empowering them with on-the-job training, opportunities for growth, a strong employee culture and lifelong skills.”

The 200 new positions include both full-time onsite and work-from-home opportunities that offer career development, full benefits, paid training and flexible schedules.

Sitel Group also offers associates (and their immediate family members) scholarship opportunities and tuition savings through its DeVry University partnership. Additional benefits include pet insurance, flexible virtual doctor visits and 401(k).

Interested candidates should register to attend the virtual job fair or apply online at jobs.sitel.com.



About Sitel Group® As a global leader in end-to-end customer experience (CX) products and solutions, Sitel Group® partners with the world’s best-loved brands, from Fortune 500 companies to local startups, to design, build and deliver a competitive edge across all customer touchpoints.

With 90,000 people working across the globe – at home, in contact centers and within MAXhubs – we securely connect brands with their customers over 4.5 million times every day in 50+ languages, driving our clients’ digital CX strategies forward. Powered by our global strength, local expertise and proprietary technologies, we deliver tailored solutions to fit clients’ needs through a consultative, customer-centric approach.

EXP+™, Sitel Group’s Enterprise Experience Platform, is a flexible solution with complete cloud capability, designed to simplify the delivery of end-to-end CX services, while boosting efficiency, effectiveness and customer satisfaction. EXP+ creates a robust ecosystem by harnessing the power of four connected product families: Empower, Engage, Explore and Evolve.

With our award-winning culture built on 35+ years of industry-leading experience and commitment to improving the employee experience, we improve business results by pairing innovative design thinking and digital solutions – including self-service, artificial intelligence (AI), automation and data-driven analytics – with the expertise, emotion and empathy of our people to Create Connection. Value Conversation.

Learn more at www.sitel.com.

Published December 3, 2020