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Helen Ross McNabb Center brings new healing space to Tennessee

KNOXVILLE -- The Helen Ross McNabb Center has opened the Living Room. The Living Room is a peer-driven recovery- and resiliency-based alternative model to inpatient hospitalization for behavioral care.

The Living Room is a wellness diversion unit for up to 10 guests at a time and provides a home-like setting that gives guests a healing space to begin or continue their recovery. The facility offers an environment that is calming and aesthetically pleasing, relaying the message that each guest is valuable and that hope can help them begin their recovery.

“This program is unique because it is the first of its kind in our state,” said Candace Allen, senior director of intensive adult mental health services at the Helen Ross McNabb Center. “We believe this program will provide a sense of hope and healing to its guests.”

UnitedHealthcare donated $1.5 million to fund the Living Room, which provides 24/7 care for 7-10 days in a newly renovated facility in Maryville.

“We are grateful for the opportunity to partner with Helen Ross McNabb to offer this peer-based alternative to hospitalization for our Medicaid plan participants,” said Tricia Lea, executive director of Behavior Health, UnitedHealthcare Community Plan of Tennessee.

The Living Room model has been successful in other states, and the Helen Ross McNabb Center is excited to bring this service to Tennessee.

The Helen Ross McNabb Center is a premier not-for-profit provider of behavioral health services in East Tennessee. Since 1948, the Center has provided quality and compassionate care to children, adults and families experiencing mental illness, addiction and social challenges. As the Center celebrates nearly 70 years of providing services to communities in East Tennessee, its mission remains clear and simple; “Improving the lives of the people we serve.” For more information, visit or call 865‐637‐9711.

Published November 17, 2017

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